The ‘Result’ component is the triumphant conclusion of your STAR story. It’s not enough to simply describe what you did; you must also demonstrate the positive impact of your actions. This is your chance to shine a spotlight on your achievements and show the tangible value you bring.

This article will guide you through effectively measuring and articulating your ‘Results’, focusing on how to quantify success and ensure your achievements resonate with interviewers.

What is the ‘Result’ in STAR?

The ‘Result’ describes the outcome of your ‘Actions’. It answers the question, “What happened as a result of what you did?” This can include positive achievements, problems solved, lessons learned, or even what would have happened if you hadn’t intervened.

The Importance of Quantifiable Results

• Demonstrates Tangible Value: Numbers and metrics provide concrete proof of your impact. They turn abstract claims into verifiable achievements.
• Increases Credibility: Quantifiable results are difficult to dispute and show you are results-oriented. The importance of quantifiable results is discussed further in The Importance of Quantifiable Results.
• Aligns with Business Goals: Employers want to know how you can contribute to their bottom line, improve efficiency, or drive growth. Quantified results speak this language.
• Demonstrates Impact: Clearly showing the impact of your actions is a key component of strong behavioral answers. See Demonstrating Impact in Answers for more.

How to Quantify Your Success

• Percentages: “Increased sales by 15%,” “Reduced error rate by 20%.”
• Monetary Figures: “Saved the company $50,000,” “Generated $10,000 in new revenue.”
• Time Savings: “Streamlined process, saving 10 hours per week,” “Completed project two weeks ahead of schedule.”
• Volume/Scale: “Managed a team of 5,” “Handled over 100 client inquiries daily.”
• Rankings/Awards: “Ranked top 10% in performance,” “Received the ‘Employee of the Month’ award.”

For more specific techniques, refer to Methods for Quantifying Results.

Qualitative Results and How to Frame Them

Not all results can be neatly quantified. Sometimes, the impact is qualitative, such as improved team morale, enhanced client satisfaction, or better communication. These are still valuable and should be included.

• Use Descriptive Language: “Significantly improved team collaboration,” “Enhanced client trust and satisfaction.”
• Contextualize: Explain *why* these qualitative results were important (e.g., “leading to fewer conflicts and faster project completion”).

Understand when these types of results are acceptable in When Qualitative Results Are Acceptable and Qualitative vs. Quantitative Results.

Framing Positive and Negative Results

Even if a situation didn’t have a perfect outcome, you can still frame the result positively by focusing on lessons learned and growth. See How to Frame Positive and Negative Results and Turning ‘Failures’ into Learning Results for more.

Example ‘Result’

• Situation: “In my last role as a Project Manager, during a critical quarter, a key client expressed strong dissatisfaction with a recent deliverable, threatening to terminate their contract due to perceived quality issues.”
• Task: “My immediate task was to conduct an urgent investigation to pinpoint the exact quality discrepancies and then collaborate with the technical team to develop and present a revised solution that would restore client confidence and retain the account.”
• Action: “First, I immediately scheduled a meeting with the client to listen to their specific concerns and gather detailed feedback. Next, I assembled a cross-functional team, delegated specific areas for investigation, and personally analyzed our internal testing logs against the client’s reported issues. Based on this, I identified a miscommunication in the initial requirements gathering. I then proactively proposed a two-phase solution: an immediate fix for critical bugs and a longer-term strategy for process improvement, which I presented to the client with a detailed timeline.”
• Result: “As a direct result of these actions, the critical bugs were resolved within 48 hours, and the client not only renewed their contract but also increased their commitment by 20% for the next quarter. Furthermore, the long-term process improvements I initiated reduced future client-reported issues by 15% and significantly improved internal communication.”

This ‘Result’ is impactful because it offers multiple quantifiable outcomes and clearly connects them back to the actions taken. It paints a picture of success and competence.

Mastering the ‘Result’ is about proving your value. By confidently stating and quantifying your achievements, you leave no doubt about your capabilities. For a full exploration of all STAR elements, return to our pillar page: Deconstructing the STAR Method: Each Component Explained.